Shipping and Returns
Shipping Conditions
Delivery is made within Germany and to the following countries: Netherlands, Austria, Belgium, Italy, Spain, Luxembourg, France, Ireland, and Switzerland.
Shipping Costs (including VAT)
Deliveries within Germany:
The flat shipping rate is 5.99€ per order.
International Deliveries:
Shipping costs to Belgium, Netherlands, France and Austria are a flat rate of €5.99 per order.
Shipping costs to Switzerland are a flat rate of 9.99 CHF per order.
Shipping costs to Irland are a flat rate of 8.99€ per order.
Delivery Times
Unless otherwise specified in the respective offer, delivery within Germany will take place within 1–3 working days, and for international deliveries within 2–5 working days after conclusion of the contract (or after your payment instruction in the case of prepayment).
Please note that deliveries are not made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in one combined shipment unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time you have ordered.
Return Conditions
Free return shipping within a 14-day return period.
Returns can be made at your local DHL parcel shop at over 32,000 locations.
Inspection and processing time takes a maximum of 5 working days after receipt of the return.